Veritaza

Someone says they sent money to my MoMo number by mistake and wants it back. Is it a scam?

Often, yes. Check your real MoMo balance first: in most cases no money arrived and the text was fake. If money really did arrive, let your provider reverse it rather than sending it yourself.

The scammer sends a fake SMS that looks like a MoMo credit alert, then calls in tears asking you to send the money back. You send real money and they keep it.

Sometimes the money is real but stolen, and the scammer later reports a 'wrong transfer' to get it back twice.

What to do

  1. Check your balance by dialling your provider's official menu, not by reading the SMS.
  2. Do not send anything back yourself.
  3. Tell the caller to ask their provider for a reversal.
  4. Call your provider's official customer service and explain.
  5. Block and report the number if no money arrived.

Frequently asked questions

The SMS looks exactly like a real MoMo message. How can it be fake?
Anyone can type a text that looks like a credit alert. Only your balance in the official menu or app tells you what really arrived.

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