I got an SMS saying I won a prize or a promotion. Is it real?
If you must pay anything to receive a prize, it is a scam. Real promotions do not ask you to send mobile money, a PIN or airtime to claim a prize.
Fake prize messages often use the names of mobile networks, banks or well-known brands. They ask you to call a number or to pay a "processing fee".
What to do
- Do not pay anything to claim a prize.
- Do not call the number in the SMS.
- Check the promotion on the company's official page or with its official customer care.
- Delete the message and block the sender.
Frequently asked questions
- The SMS has my name in it. Is it genuine?
- No. Names and numbers are easy to get. That does not make the message real.
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