Someone took over my WhatsApp after I shared a code. How do I get it back?
Reinstall WhatsApp, register with your own number and enter the new code you receive: that logs the other person out. Then turn on two-step verification and warn your contacts that someone may ask them for money in your name.
The scam often comes from a friend's hacked account: "I sent you a code by mistake, please forward it." The code was for your own WhatsApp.
Once in, the scammer messages your contacts asking for urgent M-Pesa.
Step by step
- Reinstall WhatsApp and verify your number.
- Enter the six-digit code you receive by SMS.
- Turn on two-step verification with a PIN only you know.
- Tell your contacts not to send money to requests from your account.
- If you can't get back in, contact WhatsApp support from the app.
Frequently asked questions
- Will I lose my chats?
- If you had a backup, you can restore it when you reinstall. Without a backup, older chats may be lost.
Want to know if there are warning signs about the person you're chatting to? Veritaza checks the photos, the messages, the number, the email address, the name and the ID document, for KSh 300.
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